Ethics and Integrity Cited by BBB in Naming Finalists
Glendale, AZ (March 9, 2018) – Forrest Anderson Plumbing, Heating and Air Conditioning Inc. (Forrest Anderson), has been recognized for its integrity and high ethical practices by the Better Business Bureau (BBB) serving Central, Northern and Western Arizona. The BBB selected the Glendale based family business as finalist in its 2018 Torch Awards for Ethics.
Forrest Anderson is a third-generation company led by President Audrey Monell, who upholds her family’s core beliefs to treat customers and employees with the utmost respect. At just 34-years old, Monell is breaking stereotypes in a male-dominated industry. The company follows the lessons taught by her grandfather, Forrest Anderson, and her parents, Don and Marion Hensley, based on the mantra: ‘Our word is the one thing that we have that truly matters. When we make a promise, we keep it. And if we mess up, we fix it.’
“We’re so grateful that the BBB believes we are worthy of the Torch Award for Ethics based on our employee’s outstanding display of ethics and integrity, including a high level of trust among employees, customers and communities,” said Audrey Monell, President of Forrest Anderson Plumbing, Heating and Air Conditioning. “It’s equally humbling and meaningful because it’s a nod to my grandfather, who launched the company 57-years ago, that we’re still embracing his high standards and continuing his proud legacy for honesty and integrity.”
Felicia Thompson, Vice President of Communications for the BBB said in a recent press release announcing the finalists, “From landscapers to senior-care facilities, this year’s finalists demonstrate that no matter what industry, ethics plays a vital role in a company’s success.”
Forrest Anderson is one of three finalists in the category for small businesses with employees ranging from 21 – 50. The company will be celebrated, along with the other 14-finalists in five categories, at an awards dinner May 15 hosted by Pat McMahon and Catherine Anaya, where the winner will be announced.
The 2018 Torch Awards for Ethics recognize Arizona companies which display an outstanding level of ethics and integrity, including a high level of trust among employees, customers and communities.
About Forrest Anderson:
Forrest Anderson Plumbing, Heating and Air Conditioning Inc. has been providing exceptional service to the Phoenix area since 1961. A third-generation family business with over 68 years of experience, Forrest Anderson remains committed to its founder’s core beliefs: treat your customers right, treat your employees right, do your best work, and always do the right thing. Forrest Anderson technicians operate under a four-point service model (understand, discuss, solve and deliver) to provide a consistent, high-quality experience each and every time. ROC: O68884, O80357, O68784, O32411. For more information, call 623.428.0215 or visit http://forrestanderson.net/.
About Better Business Bureau Serving Central, Northern & Western Arizona:
For more than 100 years, Better Business Bureau (BBB) has been helping people find businesses, brands and charities they can trust. In 2017, people turned to BBB more than 160 million times for BBB Business Profiles on more than 5.2 million businesses and Charity Reports on 11,000 charities – all available for free at bbb.org. Incorporated locally in 1938, BBB Serving Central, Northern and Western Arizona covers 10 counties through its campuses in Phoenix, Lake Havasu City, Prescott and Yuma supported by over 12,000 BBB Accredited Businesses. Businesses that earn BBB Accreditation contractually agree and adhere to high standards of ethical business practices. BBB provides objective advice, free business and charity profiles, and educational information on topics affecting marketplace trust. More info at www.arizonabbb.org.
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